The Approved Prepaid MasterCard FAQs

Most inquiries about the Approved Card are common questions, so if you have questions about your Approved Card or associated services, please review the list of frequently-asked questions below for an answer.

Enrolling for The Approved Card

Additional Cardholders

Direct Deposit

Adding Money From Your Bank Account

Adding Cash at a Retail Store


Fees and Activating my Approved Card Account

Using The Approved Card

Bill Payment

Emergency and Goal Funds

The Approved Card Website

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IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.

The Approved Prepaid MasterCard is issued by The Bancorp Bank pursuant to license from MasterCard International Incorporated. This Card can be used everywhere Debit MasterCard is accepted. The Bancorp Bank. Member FDIC.

MasterCard is a registered trademark of MasterCard International Incorporated.

The name “The Approved Card” and the card design are trademarks of APPROVED LLC. All other trademarks and service marks are the property of their respective owners.

**It is possible that a merchant may rarely “force post” transactions that exceed the amount loaded on the card, resulting in a negative balance on the card. The amount of the negative balance will be deducted from your net deposit. However, if the available balance on the card is exceeded, any further transactions will be declined.

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